Effective Date: May 11, 2026   •   Last Updated: May 11, 2026

Cantum Technologies, LLC (“Cantum,” “we,” “us,” or “our”) is a medical billing and revenue cycle management company based in Houston, Texas. We are committed to protecting the privacy of every individual who visits our website, submits a contact form, or engages with our services. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.Please read this policy carefully. By using our website (cantumtech.com) or submitting any information to us, you acknowledge that you have read and understood this Privacy Policy.

1.  Who This Policy Applies To

This Privacy Policy applies to:Visitors to cantumtech.com and any subdomainsIndividuals who submit the contact or consultation request form on our websiteHealthcare providers, practice managers, and billing administrators who inquire about or use our servicesAny person whose personal information we receive through our website or marketing communicationsThis policy does not govern the handling of Protected Health Information (PHI) belonging to patients of our healthcare provider clients. PHI is governed separately under our HIPAA Compliance Policy and the Business Associate Agreements (BAAs) we execute with each covered entity client.

2.  Information We Collect2.1  Information You Provide Directly

When you fill out our consultation request form, contact us by email, or communicate with our team, we collect:Full name (first and last)Work email addressPhone numberPractice or organization nameMedical specialtyNumber of providers in your practiceCurrent billing situation or billing challenge (as described by you in free-text fields)Any additional information you voluntarily share with us during consultations or correspondence

2.2  Information Collected Automatically

When you visit our website, we automatically collect certain technical information through cookies and similar tracking technologies, including:IP address and approximate geographic location (city/state level)Browser type and versionDevice type (desktop, mobile, tablet)Operating systemPages visited and time spent on each pageReferring URL (the page that linked you to our site)Date and time of visitThis information is collected to understand how visitors use our website, improve our content, and diagnose technical issues. It is not used to personally identify you unless combined with information you provide directly.

2.3  Information from Third-Party Tools

We use third-party tools that may collect additional data on our behalf:Google Analytics: website traffic analysis and visitor behavior (subject to Google's Privacy Policy)Calendly: appointment scheduling. If you book through our Calendly link, Calendly collects your name, email, and scheduling preferences (subject to Calendly's Privacy Policy)Email service providers: for delivering consultation confirmations and follow-up communicationsWe do not sell, rent, or share your personal information with any third party for marketing purposes.

3.  How We Use Your Information

Cantum Technologies uses the information we collect for the following purposes:

3.1  Responding to Inquiries

When you submit a consultation request or contact form, we use your name, email, phone number, and practice details to contact you, schedule your free revenue analysis call, and provide information relevant to your specific practice type and billing situation.

3.2  Providing and Improving Our Services

Information you share during the sales and onboarding process is used to understand your practice's needs, customize our billing services to your workflow and payer mix, and ensure we provide accurate, effective billing support.

3.3  Communication

We may use your email address to send you:Responses to your direct inquiriesConsultation confirmations and remindersOnboarding and service-related communicationsOccasional updates about our services, billing industry changes, or relevant regulatory updatesYou may opt out of non-transactional emails at any time by clicking “Unsubscribe” in any email we send or by contacting us at hello@cantumtech.com.

3.4  Legal Compliance

We may use or disclose your information as required by applicable law, court order, regulatory obligation, or to protect our legal rights and the rights of our clients.

3.5  Business Operations

We may use aggregated, anonymized data about website usage and inquiry patterns to improve our marketing, refine our service offerings, and understand our market better. This data does not identify any individual.

4.  How We Protect Your InformationCantum Technologies takes the security of your personal information seriously. We implement industry-standard administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.Our security practices include:Encryption of data in transit using TLS/SSL protocolsAccess controls that restrict internal access to personal information on a need-to-know basisRegular review of our security practices and vendor security standardsEmployee training on data security and HIPAA complianceSecure destruction of data when no longer neededWhile we take reasonable measures to protect your information, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security, but we will notify you in the event of a data breach that materially affects your personal information, as required by applicable law.

5.  Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:Contact and inquiry data: retained for up to 3 years from your last interaction with us, or until you request deletionClient business information: retained for the duration of the service relationship and for 7 years following termination, as required for legal and regulatory complianceWebsite analytics data: retained in anonymized, aggregated form in accordance with Google Analytics data retention settings (default 26 months)You may request deletion of your personal information at any time (see Section 7 — Your Rights).

6.  Cookies and Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect analytics data. The cookies we use include:

6.1  Essential Cookies

These are required for the website to function properly and cannot be disabled. They do not store any personally identifiable information.

6.2  Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect anonymized data about traffic, page views, and user behavior. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on (tools.google.com/dlpage/gaoptout).

6.3  Third-Party Cookies

Embedded third-party tools (such as Calendly scheduling widgets) may place their own cookies when you interact with those features. These cookies are subject to the respective third parties’ privacy policies.You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

7.  Your Privacy Rights

Depending on your location, you may have certain rights with respect to your personal information. Cantum Technologies honors the following rights for all users, regardless of location:

7.1  Right to Access

You may request a copy of the personal information we hold about you at any time. We will provide this information within 30 days of a verified request.

7.2  Right to Correction

If you believe any personal information we hold about you is inaccurate or incomplete, you may request that we correct or update it.

7.3  Right to Deletion

You may request that we delete your personal information from our records. We will honor deletion requests except where we are required to retain data by law (e.g., client billing records subject to retention requirements).

7.4 Right to Opt Out of Marketing

You may opt out of marketing emails at any time using the unsubscribe link in any email we send or by contacting us directly. Opting out of marketing communications does not affect transactional or service-related communications.

7.5  California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and disclose, the right to delete your personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information. To submit a CCPA request, contact us at hello@cantumtech.com or call +1 (832) 981-4888.To exercise any of the rights listed above, contact our Privacy Officer at: privacy@cantumtech.com or hello@cantumtech.com.

8.  Third-Party Links

Our website may contain links to third-party websites, including payer portals, professional associations, and scheduling tools. This Privacy Policy does not apply to any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. Cantum Technologies is not responsible for the privacy practices of any third party.

9.  Children’s Privacy

Our website and services are directed exclusively at healthcare professionals and are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will delete it promptly.

10.  Changes to This PolicyCantum Technologies may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any change constitutes your acceptance of the revised policy.

11.  How to Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Company: Cantum Technologies, LLC Mailing Address: Houston, Texas, USA

Privacy Email: hello@cantumtech.com

Phone: +1 (832) 981-4888

Response Time: We respond to all privacy inquiries within 5 business daysFor HIPAA-specific concerns or to report a potential HIPAA violation, please refer to our HIPAA Compliance Policy below or contact our HIPAA Privacy Officer directly.